Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ is a Master License holder in Curaçao, meaning they’re able to operate online gambling services, and sublicense other eGaming operators.
Online casinos in Curaçao have a notoriously poor reputation, and the licensing bodies have shown, time and time again, that they simply do not care enough about player protection.
They regularly ignore reports of operators using pirated software, and rarely take action against operators who are running their business unethically, or illegally.
In this post, we’re going to take a look at who Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ are, how they operate, what license conditions they apply to their sublicenses, and what their complaints procedure looks like.
About Cyberluck Curaçao N.V. (Curacao-egaming) 1668/JAZ
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ is one of four Master License holders in Curaçao. These Master Licenses are awarded by the Minister of Justice. While little is known about the relationship between the Curaçao Government and the Master License holders, there is some information about Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ.
Issued a Master License in 1996, Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ (their company name is Cyberluck Curaçao N.V.) used to run www.cyberluck.com. This website used to offer a variety of services, designed to help foreign operators base themselves in Curaçao.
Today, the Cyberluck website is defunct, and Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ operate from https://www.curacao-egaming.com instead.
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ offer a number of services aside from gaming licenses, and they:
- Help companies set-up and incorporate a business in Curaçao;
- Provide consulting to foreign operators looking at Curaçao as a business base;
- Provide Certified accounting and Legal Consultancy services;
- Provide Hosting and Server services.
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ is headquartered at the Curaçao Government International Telecom Ezone. The Ezone is a location where all International fiber-optic submarine cable systems terminate to the Country of Curaçao, and this means it’s the first place where internet connections reach Curaçao.
This – in their words – ‘completely eliminates cross-connections or local infrastructures as possible points of problems.’
License Requirements
In order to receive a license from Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ, operators must go through a number of checks. Firstly, individual shareholders and directors are thoroughly vetted. Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ require police reports, proof of address, and proof of income from key persons within an eGaming company wanting to receive a license from Curaçao. This is done to minimize the chance of criminals acquiring a license.
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ also require operators to have a physical presence in Curaçao. Usually, this is just in the form of a registered office address (a service Cyberluck Curaçao N.V. offer.)
Operators must be able to prove that all of the games offered at their site are fair, and use a random number generator (RNG) that is actually random. Technical certificates are required by Cyberluck Curaçao N.V. to ensure this.
Operators must also base their servers/hosting in Curaçao. This is to ensure that the Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ can shut off an operator’s site, if they are found to be running their business illegally.
Unfortunately, despite these license conditions, operators licensed to Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ have, on more than one occasion been found to be using pirated NetEnt and Novomatic software. It’s our understanding that the Master License holder did nothing to these operators.
Top Curaçao-eGaming Casinos
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ is one of the largest Master License holders in Curaçao. However, due to their poor reputation, and their lack of transparency, we’ve decided not to list any casinos licensed by them here. Instead, consider checking out one of our recommended online casinos below:
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How To Check If a License is Valid
Thankfully, Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ make checking the validity of a license relatively easy. All operators who hold one of their licenses are required to display the Curaçao eGaming logo installed in their website’s footer area. This logo is clickable, and directs to a special validation page.
On the validation page, you will be able to see the current state of the license (Valid, Invalid, or Unknown), along with basic company details, including their name, address, email, and whitelisted URLs.
Complaints Procedure
Unfortunately, as we see with all Curaçao Master License holders, player complaints appear to matter little. If you experience any issue with an operator licensed in Curaçao, you’ll first need to try and work out your dispute with the operator in question.
If this doesn’t get you anywhere, you can make a complaint to Curaçao eGaming – but there’s no guarantee you’ll hear back from them, and they have a very bad reputation when it comes to dealing with player complaints.
You can submit a complaint here.
Cyberluck Curaçao N.V. (Curaçao-egaming) 1668/JAZ Contact Details
Address: Pletterijweg Oost, Ara Hilltop Building, Suite A-4, Curaçao, Netherlands Antilles
Phone: +5999 465 1134
Email: [email protected]
Website: https://www.curacao-egaming.com